Category: Personal Brand

You are a brand — whether you like it or not. People base their opinions of you on their impressions. Use consumer psychology to influence those opinions. To achieve more.

  • The Psychology of… Your Name

    The Psychology of… Your Name

    Your first name and second name have a certain power. In fact, they affect you and those around you more than you might think. They can make a difference to which job you choose, where you choose to live and… which type of marketing works on you. In this article, I will write about what psychology tells us about your relationship with your name.

    How Did Your Parents Come Up With Your Name?

    Firstly, in the absence of any better criterion, your name is a label which the world judges you by. We all do it. Who’s more likely to have a mustache: Chris or Harry? You chose “Chris”, right?

    The story behind a name is often related to the story of a famous person with that name — thanks to certain German and Austrian leaders, the name “Adolf” was quite common up to the end of the first half of the 20th century, but this name practically disappeared after the II World War. In Poland, the same thing happened with the name “Joseph” (this time, thanks to Stalin). For this to happen, the particular name doesn’t even have to belong to a real person – Dickens’ “A Christmas Carol” made the name Ebenezer rather unpopular…

    If you can’t decide on a name for your newborn child, I’ve got you.

    Names tell you something about how old someone is and which social stratum that person hails from. A name (let’s say, Julia) often starts to be more common as a result of influences from popular culture, for example, thanks to a TV series; and that names tend to move down from a society’s upper strata to its lower strata. First, the aristocracy (or celebrities) choose an unusual name for one of their children and then this name becomes more and more widely accepted. Interestingly, such unusual names are taken up most quickly by people in society’s lowest strata. This is confirmed in the writings of, for example, Steven Levitt and Stephen Dubner.

    Here’s a little task for you: find out the names of Kanye West’s child and Jamie Oliver’s children. And then think if you actually know someone who is called, for example, „North”.

    Does Your Name Influence Your Career? You Bet!

    In order to be invited to a job interview, how many CVs does a David have to send? Does a person named Marianne with the exact same CV have to send more of them to get an interview? Two researchers from MIT and Chicago University, Marianne Bertrand and Sendhill Mullainathan, claim that the answer is yes. Of course, they didn’t investigate the names Marianne and David — they did their research on American names from which it was possible to guess at the ethnicity of the holder of that name. It turns out that someone with the name Greg (which is the most popular name associated with white guys) has to send 10 CVs in order to be invited to a job interview, whereas Jamal (whose name is popular amongst African-Americans) must send a further five CVs just to get a job interview (even though the two CVs are otherwise identical).

    But the conscious pinning of a “label” to your name (and thereby pinning the “label’s” story to you as a person) is not the only thing that happens with names. Your name also has an unconscious effect on others. For example, how easy it is to pronounce a name makes a difference.

    Which Names Get Promoted Quicker?

    Simon Laham and Peter Koval from Melbourne University carried out a very interesting analysis of lawyers’ names and their careers. It turns out that, if someone’s name is easy to pronounce (and to remember), that person’s chances of becoming a partner in a law firm within the first 4-8 years of being employed in that firm increase by 10%. That positive effect continues for about 15 years and then it seems to disappear, which the researchers think is based on the fact that, by that time, the career of a given lawyer is based purely on his or her reputation. So, if your name is Paweł Tkaczyk and you’re looking for work in Ireland, it could be a good idea to use an alias instead… Believe me, I know.

    George, Where Do You Want To Live?

    On the question of where we choose to live, more people with the name “George” live in the US state of Georgia than one would expect. Sociologists from New York University ploughed through large quantities of statistical data and came to the conclusion that we are unconsciously attracted to places which have names which are similar to our own name (the names don’t have to be exactly the same — it’s enough if our initials or some of the letters in our name appear in the name of the place).

    Lauren, Who Do You Want To Be When You Grow Up?

    The same researchers claim that a given name may affect the job you choose to do. They tested that theory on dentists and lawyers: they found the position of the name “Dennis” in the list of most popular names and then found which name was above and which name was below “Dennis” in the list. Next, they took the register of dentists and they checked to see if more dentists had the name “Dennis” than the statistical average. And what did they find? The probability that a little Dennis will become a dentist is almost twice as likely as the probability that someone with a different name will become a dentist (1.83 times more likely to be precise). It’s the same for Lawrences and Laurens, who are more likely to choose a career as lawyers. This is known as implicit egotism.

    Have a go at this: what would be a good name for a child if you want to increase the chances of him or her becoming a doctor? And how about if you want him or her to be a blogger?

    The Last Name Effect

    Here’s one more interesting phenomenon, this time not related to your first name, but related to the effect that your surname has on… how you react to sales promotions. In 2011, Kurt Carlson and Jacqueline Conrad published their paper called The Last Name Effect in which they claim that, according to their research, people who have surnames which start with letters towards the end of the alphabet react much more quickly and more positively to sales offers which are open for a limited time period only. In brief: if you send a newsletter in which you write that a promotion for product X will end in two days, then it is probable that people with surnames beginning with the letters N to Z will answer more quickly than other people.

    They explain this phenomenon in an interesting way. Carlson and Conrad (both names start with the letter “C”, which we’ll come to later) claim that this is a reaction to children being put on all sorts of lists and also being lined up in alphabetical order. People with surnames which start with letters in the second half of the alphabet “spent quite a lot of time at the end of the queue” and, as a result, have learned to react quickly to what’s going on — they know the feeling when there isn’t enough of something to go round and they are at the end of the queue. And what happens when a woman marries a man and then changes her name? In fact, the effect remains the same because the effect relates to the name which someone had when they were a child, and that habitual way of thinking has become part of that person from then on.

    Researchers found something similar in the way that those who gained a Ph.D. subsequently looked for work. Those with surnames starting with any of the letters from “N” to “Z” put their CV online much more quickly than those whose surnames started with letters from the beginning of the alphabet. So, if you’re looking for an employee who will be very competitive, someone with the name “Anna Anderson” may not be a good choice.

    Ignore Those Findings. Here’s How.

    One important comment at the end. Remember that your destiny is not ruled by your name — you decide what happens in your life. The research mentioned above only indicates that there is a higher probability of something occurring by proving some kind of correlation between (on the one hand) someone’s name and (on the other hand) some kind of life-decision. If you would rather ignore those findings, I will help you to do that too. A very similar statistical analysis has proven that people whose names begin with letters at the start of the alphabet have more chance of publishing their research than people with names starting with the letters from “N” to “Z”. So the fact that Carlson and Conrad have already published their findings does not mean that there isn’t somewhere a Zych and a Yanecky who have come to completely the opposite conclusions but haven’t yet managed to get their research published.

  • I’m an introvert. How do I build my personal brand?

    I’m an introvert. How do I build my personal brand?

    You’re looking for work, but you’re an introvert? In a culture which is obsessed with the idea that every team must be “young and dynamic”, it can be difficult to build your personal brand on the basis that you prefer to do your own thing and be on your own. So you have to pretend to not be introverted, at least at job interviews. But does it have to be like that? People who are introverted actually have more going for them than one might think.

    It’s important to understand what it means to be introverted

    “Quiet” by Susan Cain
    “Quiet” by Susan Cain

    Contrary to popular opinion, being introverted doesn’t mean “not liking other people”. Although it’s true that introverts like to “get their energy” far from the madding crowd, this doesn’t mean that they are loners. An introvert who doesn’t have any contact with other people over a long period of time will get depressed in the same way as other people. On the other hand, a shy person feels uncomfortable in situations which require some form of interaction with others. So what really is the difference between an introvert and other personality types? In her book Quiet, Susan Cain describes introversion as being more sensitive to external stimuli. That’s why introverts are regarded as being quiet people; whereas extraverts need a lot of stimuli, for example, music which is turned up loud, in order to have something to react to, the same stimulus in a much smaller quantity is enough for an introvert. The interesting thing is that we are born with a certain level of tolerance; it is already possible to test whether a child will be an extrovert or an introvert when the child is only four months old. And, contrary to appearances, children who are introverted are the ones who make… more noise. When they experience any kind of unpleasant stimulus (for example, loud music or being touched with an ice-cube), they start crying much sooner than other children because they are less tolerant of external stimuli.

    Watch Susan Cain speak about introverts during her TED talk

    What’s good about being introverted

    Following on from Jung, psychology defines introverts as people who “focus more on what’s happening inside themselves”. But that’s not the whole truth. Introverts are excellent at observing what’s going on around them. They are more aware of subtle signs than their extrovert counterparts. And they value quality over quantity in terms of interpersonal relationships (whereas extroverts function best in a crowd), so introverts are excellent listeners.

    All of that means that introverts are… excellent at selling. In today’s world, where we are allergic to aggressive selling, someone who actually listens to you is a real treasure. And this is confirmed by the available research. When it comes to complex sales (those in which the keys to success are the relationship between buyer and seller as well as matching the product to the client’s needs), introverts get much better results than extroverts who focus on what is superficial and spinning a yarn.

    What should introverts put in their CV?

    I agree that being good at listening and selling is a bit general, so what should you write in your CV if you want to be the “introvert” on the team? Actually there a few things which could convince your potential boss of your value. Just tell the right real-life story.

    • Introverts come better prepared. On the way to every meeting, extroverts just take a quick look at their notes (because they were busy with other things), and say to themselves: “I’ll just wing it”. Introverts know that that strategy doesn’t work for them, so they’re always prepared.
    • Introverts look at the bigger picture. In today’s “multi-screen” world, it can be difficult to hold the attention of the person you’re talking to when he or she is constantly distracted by incoming text messages or tweets. An introvert will not only listen to you but will give you his or her complete attention.
    • Introverts learn to be someone they are not. When a child spends his or her recess reading a book, his or her teacher will write that the child “has problems functioning with his or her contemporaries”. That means that quite a lot of introverts have learned to be pseudo-extroverts. And that is something which one has to work really hard at, constantly pushing oneself. Introverts know the value of practicing before any event and will always make appropriate preparations.
    • Introverts communicate slowly and precisely. Just think of any politician who said something on the spur of the moment without thinking it through (often in public or on the Internet), and was later made to look silly. None of those politicians were introverts. In today’s world, well thought out communication has a great deal of value.
    • Introverts are better at working in groups. It’s true that they don’t like the noise emanating from the “open space” at the company where they work, but, as Corinne Bendersky and Neha Shah discovered, introverts are much better at finding the right balance in terms of the time they spend working on their own compared to communicating with others. If you give the right tools to a team made up of introverts, they will achieve more than a team of extroverts.

    Where is a good place for introverts to work?

    Bill Gates — an introverted leader
    Do introverts make good leaders or CEOs? You bet! Bill Gates is one of the best examples.

    It would be better to ask where is not a good place. It’s easy to imagine an introvert writing (being a copywriter, editor or blogger), programming (being a programmer or tester) and counting (being an accountant). They are also outstanding managers and… leaders. As they are very precise in their thinking, it’s difficult to beat them. Mahatma Gandhi was an introvert and Bill Gates is an introvert. But an introvert as a public speaker or actor? Those are also good career options because introverts are skilled at pretending and passionate about being prepared. And let’s not forget about being sales-people. Especially when it comes to selling an idea. Given that they are capable of listening carefully and picking up on the tiny signals sent out by the person they are talking to, they can be better salespeople than merely superficial extroverts.

    What can introverts do to build their personal brand?

    Introverts are patient by nature and more inclined to focus on one task than extroverts. What’s more, they are often good at writing and can be highly observant. So what’s my advice to them?

    • Help other people by answering questions on a variety of internet forums, for example, LinkedIn or Quora. It will demonstrate your experience and expertise in the area of work that you’re interested in. What you write will say more about you than anything you could say at an interview.
    • Think about setting up a blog. A blog is a long-term investment, but this will give your readers the chance to see how good you are at understanding your expert area and writing about it. And, again, what you write will say more about you than any other actions.
    • Try to arrange for good references, preferably from several extroverts. They will do your talking for you, so arrange for it to be possible for you to give your referees’ telephone numbers to any potential employer.
    • At the interview itself, be better than the rest of the candidates put together thanks to being well prepared and knowing your subject. But I didn’t need to tell you to do that, did I?

    Good luck! 🙂

  • These six 5-minute exercises will make your personal brand shine

    These six 5-minute exercises will make your personal brand shine

    1. Who should hear about you?

    Whether you’re a freelancer who wants to attract new clients or you want to develop your skills inside a bigger organization, they need to hear about you.

    • Prepare a list of five organizations that can help you develop your talents and passion.
    • Try to learn who (a person or a department) may be responsible for making a decision about hiring you or cooperating with you.
    • Start with… listening. Follow them on social media channels (Twitter, Facebook, LinkedIn) — perhaps you’ll learn in detail about problems you can help solve.

    2. What do you really want?

    Don’t be “Jack of all trades, master of none”. The worst brands are like that — mediocre at everything, good at nothing. For everybody and for nobody. Like a cover letter that says “I want to work at any company, doing any job”.

    • Think of a problem you want to eliminate from the world. Sounds serious, I know, but you probably have thought about it. It’s your vision. Me for instance would like to get rid of bad, mediocre brands. 
    • Now think how you can solve this problem. Are you at the beginning of your road and can’t face it today? It’s OK, just think what you need to learn. This is your goal. I learned marketing, brand building and now I help my customers tell their stories.

    3. Allow Others To Tell You About You

    If you ever tried to write a cover letter you know that the first sentences that come to you are empty words. “Passionate team player” or “focused on a goal”, blah, blah, blah… You know who would do a better job? People who already cooperated with you.

    • Ask for an honest opinion — first from your family, then friends, then colleagues and people who worked with you.
    • See which features are obvious from the first time people meet you (colleagues and co-workers) and which come out when people get to know you better (family and friends).
    • Looking at the information you gathered, sketch up the cover letter.

    4. Do your own SWOT analysis

    SWOT analysis sounds like a serious managerial tool, but it comes in very handy when building a personal brand. After you’ve done it, you will have no problem creating a distinguishing message. Plus, if you did exercise 3, it will be easy as pie.

    • What are you good at? Can you motivate people? Or perhaps you are mindful of small details? List all the elements that come from within you and will be useful when realizing your vision from exercise 2.
    • What are your weaknesses? I, for instance, don’t get along well with papers and details. Being aware of your weak sides is the first step towards not letting them come in your way.
    • What opportunities do you see around you? You got accepted to a prestigious school? People with your particular skills are sought in the market?
    • Is there something that can change for worse? Do you live at your colleague’s and can be kicked out any moment? Or perhaps your skills can be replaced with some automated tool?

    5. Analyze your competitors

    You know how you are better than others. Now think: how common are your skills? Which area is the easiest to replace, and which makes you irreplaceable?

    • How many people with similar skills can apply to your potential employer and replace you right away? If you are a programmer, the market is in need of you. But what if you’re an English tutor?
    • Can your skills be interchanged with other skills? Or some automated tool? You can create advertising campaigns on Facebook. When will Facebook’s own tools become simple enough for the people to not need you anymore?

    If your competition analysis is thorough and you can see things you can do that cannot be easily replaced… you’re in a good position for negotiations. Test these arguments with an employer. Perhaps he will come up with things you haven’t thought of.

    6. Elevator Pitch & High-concept Pitch

    A member of the Cabinet congratulated Wilson on introducing the vogue of short speeches and asked him about the time it took him to prepare his speeches. He said:

    “It depends. If I am to speak ten minutes, I need a week for preparation; if fifteen minutes, three days; if half an hour, two days; if an hour, I am ready now.”

    • Take all the things you want to say about your personal brand (including those you’ve learned from others so far) and draft a neat, 3-minute speech. It should answer the crucial questions: “how can I help you” and “why you need to choose me”. It’s your elevator pitch. Don’t kid yourself: perfecting it will take at least a couple of days.
    • “I make my living by telling stories.” is my high-concept pitch — a single sentence that will draw the attention of the people so that they want to know more. Think: what could that sentence be in your case?